Level 2: Creates significant delay and frustration
The users are able to solve the issues classified in this level, but the experience is compromised.
|4. Calibrate the compass||-Not sure if the sequence is a must;
-Feedback not clear enough ‘Done’ can be different of ‘Correct’. [a]
|5. Run the mission||-Slide to confirm is difficult to interact with touchpad|
|6. Monitor mission||-Follow the mission through Plan tab or the opposite.|
|General perception*||-The error messages positioned in the bottom of the screen don't prioritize the information. [b]|
[a] “It failed and I hadn’t realized!” (participant quote)
[b] “I’d ignore it, it’s in the bottom of the screen.” (participant quote)
*’General perception’ are suggestions from the design team accordingly to user observation during the test.