Level 2: Creates significant delay and frustration
The users are able to solve the issues classified in this level, but the experience is compromised.
| Tasks | Issues |
|---|---|
| 4. Calibrate the compass | -Not sure if the sequence is a must; -Feedback not clear enough ‘Done’ can be different of ‘Correct’. [a] |
| 5. Run the mission | -Slide to confirm is difficult to interact with touchpad |
| 6. Monitor mission | -Follow the mission through Plan tab or the opposite. |
| General perception* | -The error messages positioned in the bottom of the screen don't prioritize the information. [b] |
[a] “It failed and I hadn’t realized!” (participant quote)
[b] “I’d ignore it, it’s in the bottom of the screen.” (participant quote)
*’General perception’ are suggestions from the design team accordingly to user observation during the test.