Level 3: Problems have a minor effect on usability
The issues classified on this level don’t stop the users to accomplish the tasks, although don’t let them feel secure about their execution.
| Tasks | Issues |
|---|---|
| 1. First, let’s connect the drone | -Would like to have a user manual; -Feel afraid to crash the things, it's too expensive to have a try; [a] -Not sure how to connect. |
| 2. Summary screen perception | -Turn the audio message understandable; -Feedback about RC status; -Not secure about drone status. |
| 3. Plan a mission | -Not sure about what means the high relative to home; -Don’t know what is the ‘Q’ in the map. |
| 6. Monitor mission | -Don't know what to do with the info |
[a] “If I test nothing will explode, right?” (participant quote)