Level 3: Problems have a minor effect on usability
The issues classified on this level don’t stop the users to accomplish the tasks, although don’t let them feel secure about their execution.
|1. First, let’s connect the drone||-Would like to have a user manual;
-Feel afraid to crash the things, it's too expensive to have a try; [a]
-Not sure how to connect.
|2. Summary screen perception||-Turn the audio message understandable;
-Feedback about RC status;
-Not secure about drone status.
|3. Plan a mission||-Not sure about what means the high relative to home;
-Don’t know what is the ‘Q’ in the map.
|6. Monitor mission||-Don't know what to do with the info|
[a] “If I test nothing will explode, right?” (participant quote)