Level 3: Problems have a minor effect on usability

The issues classified on this level don’t stop the users to accomplish the tasks, although don’t let them feel secure about their execution.


Tasks Issues
1. First, let’s connect the drone -Would like to have a user manual;
-Feel afraid to crash the things, it's too expensive to have a try; [a]
-Not sure how to connect.
2. Summary screen perception -Turn the audio message understandable;
-Feedback about RC status;
-Not secure about drone status.
3. Plan a mission -Not sure about what means the high relative to home;
-Don’t know what is the ‘Q’ in the map.
6. Monitor mission -Don't know what to do with the info


[a] “If I test nothing will explode, right?” (participant quote)

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